Privacy Policy Page

1. PURPOSE

This Privacy Policy explains how SwiftFrame Marketplace (“Platform”) collects, uses, stores, and protects personal and transactional data.

2. DATA WE COLLECT

We may collect:

• Identity data (name, ID, business registration)
• Contact details (email, phone)
• Financial data (payment details, transaction records)
• Technical data (IP address, device, browser)
• Transactional data (orders, disputes, logistics)

3. HOW DATA IS USED

Data is used to:

• Facilitate transactions and escrow services
• Verify users (KYC/KYB compliance)
• Improve platform functionality
• Prevent fraud and enforce policies
• Comply with legal obligations

4. DATA SHARING

We may share data with:

• Payment processors and escrow partners
• Logistics providers
• Regulatory authorities (where required)
• Technology service providers

We do not sell personal data.

5. GLOBAL DATA COMPLIANCE

We aim to comply with:

• Zimbabwean data protection principles
• GDPR (for EU users)
• Other applicable international frameworks

Users consent to cross-border data transfers where necessary.

6. DATA SECURITY

We implement:

• Encryption and secure storage
• Access control mechanisms
• Fraud detection systems

However, no system is completely secure. Use of the Platform is at user risk.

7. USER RIGHTS

Users may:

• Access their data
• Request corrections
• Request deletion (subject to legal limits)

8. LIMITATION OF LIABILITY

The Platform is not liable for:

• Unauthorized access beyond reasonable control
• Third-party breaches
• Indirect damages from data usage

9. POLICY UPDATES

We may update this policy at any time. Continued use constitutes acceptance.